Shipping & Returns

SHIPPING

Customers have always appreciated the extra time we take in the manufacturing process to ensure that each piece is custom printed, handcrafted, and made to order just for you. Orders to US customers are shipped within 10 - 12 business days. 

RETURN/EXCHANGE POLICY: 

Our customers continue to be our top priority. If you are not satisfied with your purchase we will be happy to work with you to come to a solution. For apparel, we gladly accept exchanges for sizing issues. *We recommend upsizing to a larger size, as our apparel line runs small. Please choose the correct size referring to our SIZING CHARTS.**

Customers are responsible for return shipping costs. Exchanges must be received within 30 days. Merchandise that is used, worn or in unsellable condition will not be accepted for merchandise credit or exchange. 

We respectfully request that customers with exchanges contact us within 7 days of receiving their order. For all order related questions or requests, please email sales@eleonoraferragatta.com. We are here to help! 

We appreciate your attention to all the details and information on this page. 

Return Shipping Address:

ELEONORA FERRAGATTA

239 Kearney Rd. 

Pomfret Center, CT 06259